International Bullion Exchange Reviews Help You Decide
The International Bullion Exchange, headquartered in Malibu, CA. with offices in New York City, is a relatively young company (since 2004) pushing customer service as aggressively as it does its primary business, precious metals investing.
Under the guidance of Managing Director Don Varden since 2009, the company is best known for its unique Orion Program, that allows investors to increase their financial leverage in the metals market with only 20% down. In the program, coins and other investment metal products can be held at a federally regulated bank or insured depository vault, or delivered to directly and securely to the investor.
The company website, http://www.ibullionexchange.com, is geared to attract and educate the novice investor, providing historical information regarding its products as well as comprehensive descriptions of the products themselves. By investing a very little time and effort browsing their site, the novice investor can be expected to learn enough about the products to feel an enhanced confidence when investing.
Another attractive feature of the company is its eleven-hour trading day. With offices on both U.S. coasts, the long business day makes it easy for investors, regardless of their location, to manage their accounts directly with their Precious Metals Accounts Specialists.
The International Bullion Exchange, LLC is a fully-accredited member of the Better Business Bureau (BBB), achieving that accreditation for five years, with a company rating of A (on a scale of A+ to F). The company is also a charter member of the Business Consumer Alliance (BCA) and has earned a A (excellent) rating.
The company has also been voted number one bullion dealer by Yahoo
Customer Complaint Resolution History
The BBB reports that of the two customer complaints received over the past three years (one in the last year), all were resolved, reflecting a company commitment to make a good faith effort to resolve any consumer complaints.
The BCA reports three complaints over the last three years, and further states the complaint history for this company shows the company gave proper consideration to complaints presented to them.